BRC HOBBIES was established in 2005. The company changed ownership in September 2011 and since then, the parent company - Robotbirds - has made a significant investment and provided the financial backing to enable BRC Hobbies to dramatically expand its stock range and flexibility. We have access not only to our own product lines but also to the comprehensive catalogue of items maintained by Robotbirds. Our sole aim is to provide you - the customer - with:
. more choice,
. the advice you need to make your purchase an enjoyable and worthwhile experience, and
. the after-sales care and technical support you have learned to expect from our dedicated team.
We trust that the alignment of two of the leading electric flight specialists in the UK will provide better choice and value to both existing and new customers.
BRC Hobbies will continue to retain its individual identity and reputation for being at the cutting edge of Electric Flight in the UK and will continue to enhance its reputation for personal attention to customers' requirements and needs.
You may have noticed that several companies claim to be electric flight specialists, but are they really? What makes us different is that this business is run for electric flight enthusiasts by electric flight enthusiasts. We ALL fly electric models ourselves with components we sell. We are a FULL TIME business trading from a large industrial unit in Swalwell, Tyne and Wear, UK. You are more than welcome to visit us and browse the items on display in our retail shop (no appointment needed). We specialise in internet sales, posting orders worldwide using the services of the Royal Mail. Our kits and oversize items are shipped by courier service.
We only supply products to our customers that we use ourselves and are personally happy to recommend. From the very low product return rate and from the excellent feedback we receive from our customers, we know we offer excellent products at prices other people simply cannot offer. We use all our products in our own models from the kits themselves, motors and ESCs, batteries, servos right down to the servo extension leads! So we know what works. We don't stock products we would not use ourselves! We have proven time and time again you don't need to spend a fortune to obtain the performance once only dreamed of in electric flight.
We have excellent working relationships with our suppliers and provide quality products at competitive prices! We also care about our customers. Being fliers ourselves, we want to provide you with a quality service which we are proud of. Our range grows week by week. We work closely with suppliers from all round the world to bring you products which allow you to enjoy the world of electric flight without it breaking your bank managers heart! We are constantly growing and increasing our range of new merchandise - so check back to the BRC HOBBIES website often for the very latest products at the very best prices. It is updated every day. Alternatively, call in to see us.
Our Terms and Conditions explain fully our sales, shipping and returns policy and procedures. Please take the time to read these, particularly the section on postal costs. You will no doubt be aware of the significant changes in Royal Mail pricing which were implemented on 30 April 2012. We believe in transparency, so you will see that our website clearly displays, for shipping within the UK, the delivery charge that will be applied to your order as you add or remove items, before you commit to buy.
All of our prices include VAT at the current UK standard prevailing rate.
On-line Sales - Our website can be found at brchobbies.co.uk or brchobbies.com (24 hours).
For telephone sales, simply call 0191 4887879 or 0191 4888128 to talk to our knowledgeable staff. Our telephone lines are usually open 09:30am - 4:30pm Mon - Fri (Phones closed Bank Holidays and some Fridays when we are attending shows).
Retail shop - If you would like to talk to us in person, please visit our shop which is full of model aircraft items. As well as our extensive range of electric flight items, we also stock model engine fuels.
Our shop is usually open 9:00am - 5:00pm Mon-Fri (Shop closed Bank Holidays and some Fridays when we are attending shows).
If you prefer to buy by mail order, please telephone our sales line first to obtain current prices and delivery charges.
Cheques should be made payable to ROBOTBIRDS.
Please send your order to:
BRC HOBBIES, Unit 11, Whickham Industrial Estate, Swalwell, Newcastle upon Tyne, NE16 3DA remembering to enclose a list of the items you require. If you provide an e-mail address and/or contact telephone number we will reply to confirm your order.
Our company address is: BRC HOBBIES, Unit 2 Belvue Ind Est , Belvue Rd , Northolt , UB5 5HX
Our VAT Registration number is: GB417680149
Our Company number is: 01893622